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Doing Conflict the Right Way..
The Magic of The Talking Stick From board rooms to living rooms, people unleash opposing ideas leaving many opportunities for...
Denise Scotti-Smith
Mar 12, 20183 min read


Communication Skills That Minimize Conflict!
The workplace can certainly be a breeding ground for unwelcome conflict. After many years of dissecting conflict, I’ve found conflict is...
Denise Scotti-Smith
Dec 14, 20127 min read


The Art of Embracing Employee Resistance During “Staff Meetings”!
Whether you call them “staff meetings” or “team meetings”, delivering information is one of the most important functions of a...
Denise Scotti-Smith
Apr 29, 20125 min read


Retrain the Employee or Fix The Corporate Culture? You Decide….
A supervisor has many tools at their disposal that they can use to correct poor employee performance. They may provide coaching,...
Denise Scotti-Smith
Nov 8, 20114 min read
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